Once your booking has been made (either by email or online booking form) a confirmation email will be sent, if any of the details are not correct please inform us immediately. Once confirmed you must pay in accordance with the terms stated on your invoice. By booking with us, you are accepting the following Terms and Conditions.
A deposit of £120 must be paid to confirm your booking. The remainder of the course fee must be paid within 14 days of the course taking place unless a payment plan has been agreed with us. We will hold on to your certificate until full payment has been received. In the event of late payment, we reserve the right to not accept future course bookings. Please note we have the right to charge interest on any sums overdue under the Late Payment of Commercial Debts (Interest) Act 1988.
All cancellations must be received in writing to firstname.lastname@example.org. If we do not receive cancellation in writing 30+ days before the date of the course you will still be charged the following;
Number of days before
the date of the course % of cost to be paid
30+ days 0%
21-30 days 25%
14-21 days 50%
Less than 14 days 100%
A candidate may transfer from one course to another by requesting such a transfer in writing/email to email@example.com at least 14 days prior to the original course taking place. A transfer fee of £40 will be payable.
Cancellation of Courses and Changes to Tutor/Assessor
StreamlinED constantly update and improve the course we offer and we reserve the right to change the tutor/assessor without prior notice. StreamlinED will make every effort to provide the services as specified, but, if for any reason it falls beyond its control it fails to do so, StreamlinED shall not be liable for any resulting loss of damage. In such circumstances, candidate will be offered an alternative date or a credit note.
By submitting a booking to us, by whatever means, you are acknowledging that you have received authorisation for this expenditure either from yourself or the relevant person at your club.
The materials, training and course provided by StreamlinED cannot be relied upon for legal interpretation. StreamlinED cannot accept responsibility for candidates actions, or those of other people reading the material or interpreting the training/course in litigation, or responsibility for any loss incurred as a result of relying on the training/course or the materials.
Discounts on StreamlinED course are exclusive – they cannot be combined. Except for pre-agreed discounts, the higher discount will always be applied.